• Who we are
  • All patients are treated with dignity, respect at all times and privacy when it is needed.
  • Our values
  • Consulting for acute hospitals and providing the solutions

Patients2People, giving back independence.

Providing multi-disciplinary team of senior nurses and paramedics to avoid unnecessary Emergency Admissions and A&E attendances of patients in their own homes including Care Homes. Teams include nursing (and assistance) with involvement of Pharmacy as deemed appropriate to cover the services.

Patients2People includes clinical telephone advice and developments in Telemedicine and Telehealth.

Patients2People is a quality driven, patient focused, cost effective service, delivered in a timely and appropriate manner against a set of given standards.

Patients2People are committed to maintaining a highly skilled workforce utilising current technology to deliver high quality results that are accurate, within an appropriate time and that are properly interpreted.

Services include support to individuals within their own homes

All staff are clinically supervised by the Clinical Directors of Patients2People (senior nurse and paramedic). All staff are trained specifically in infection prevention & control, safeguarding and information governance in addition to their clinical training. All staff are DBS and Health check screened and Checked against the Fit and Proper Person Policy.

The service complies with The Fundamental Standards of Quality (CQC) and the National Quality Standards for Out of Hours Primary Care regarding access, audit and patient satisfaction.

Patients2People provide a weekly and monthly report regarding activity and performance against the National OOhrs standards, complaints, compliments, incidents, interventions and referral rates.

Record Keeping

Record keeping is via Advanced Healthcare iNurse or community packaged linked into a hosted Adastra server linking through N3 connections to NHS.net email and GP DTS messaging.

Personalised support for individuals

Using old fashioned family support network approach and complying with CQC fundamental standards.

Why you need to choose us?

We are committed to maintaining a highly skilled workforce utilising current technology to
deliver high quality reports which are accurate and that are properly interpreted.

What Are We Saying On Twitter?

Today our founder Ellie Van Leeuwen is presenting at the Medical Innovations Summit 2018 @pj_summerfield @RoySocMed @hydrationlead #nhsinnovation #medinnov #NHS70 #Droplet #hydration

The #Droplet team are all set up for the #HCAForum2018 tomorrow. Come and see us to talk all things Droplet and #hydration #improveenhancedcare @hcashells @hospitalcaterer @NHSinnovation @celecko @mynameisAndyJ @NHSImprovement @JaneMCummings

Watch Ellie's interview about the #Droplet trial with @kirknorthdevon for @BBCSpotlight on @bbcsomerset #hydration @MusgrovePark @hcashells @NHSEnglandSW @NHSEngland @hospitalcaterer https://t.co/QQpJ2uajUy

The results of our hospital & care home trials showed a substantial increase in fluid intake. Find out more about our trials & how #Droplet could support you: https://t.co/z1upEGgbEu

Great idea to encourage those in carehomes to drink more. Good hydration and nutrition are key factors in staying healthy. #innovations #hydration

@tazzy42 What is required is for Local Authorities to procure a team of professionals who will periodically visit sheltered accommodation, care homes and those receiving support. These professionals will be prepared to report and act on poor care and abuse. #Patients2People #P2P

The cost according to the Guardian is £12bn to the NHS. We need to look at different models of care to reduce social isolation issues that lead to this situation. P2P has developed models of care to meet a range of social situations #TheGuardian #dignity https://t.co/I54HrFsNdA

Or maybe we try something new and innovative! #eldercare #dignity #socialisolation https://t.co/hxa3HkKndd